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How we track biz in 2 ways. 1. Front Door (drop down) visual example. Need screenshot from AE – Stacey to get.
- How capture reviews? We have ~10 different ways.
- BirdEye Text reviews – connect software to client’s CRM system. Auto text & email generated and sent to customer walking them through how to post or record review, comes from the actual business ← show this. Show, but don’t mention BirdEye software.
- RT App – record authentic review, easily sent to website, SM and GMB — Zeke might have it on phone
- We call, schedule and record Zoom reviews.
- Custom comment cards with checkboxes, self addressed. Stacey get example
- Review Hotline Cards.
- Next Steps + Video Testimonials about CGI
- Kansas City – 3 good clients – Tony, Hankin & Hickman
- Are any of the RT video reviews that are good enough?
- Next Clients who get reputation management (that don’t mention NEXT)
- Reviews of production, video, website.
- 1. Set up Google Call. Start up meeting. – Stacey is concerned with lacking urgency
- Price page – needs updating, reducing content. – Create “leave behind” version of this page.
- Bullet points – update
- Dont like wording “Customer Survey”
- Section title: Tracking
- Move Elec receptionist: customer survey software (smaller emphasis) under “tracking”
- Show Gold & platinum price points. Consider changing names: Accredited Business (=gold) Nonaccredited Business (=platinum, match gold – remove video, add accreditation for 1 year)
- Getting control of GMB
- We do more than just GMB, protect your reputation on every platform (yelp, citysearch, etc.)
- Video Review graphic
- Have a team assigned to their account – you don’t have to worry about all details
- BBB logo
- You get my personal contact information. Any solicitations get sent to us for consult. We’re a 1 stop shop for marketing.
- BUTTONS ON BOTTOM
- Dont need many. Moved bunch to footer of whole presentation
- Contact Us – Z & S emails and phone numbers